Answer:
According to the Blake/Mouton grid, Daniel falls under the produce-or-perish management style, also known as the authority compliance style
Explanation:
This management style is very autocratic, very much a Theory X management style.
Daniel is very autocratic, has strict rules and policies. In the short run, this management style can achieve high productive results, but in the long run the low morale of the workers will end up hurting their performance. Daniel believes that his employees are just a means to an end, and that their needs are secondary and not important.
Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
<h3>What is customer retention?</h3>
Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.
When a customer is retained, there is always increased revenue from repeat purchases.
Customer retention increases brand loyalty.
Question Completion with Answer Options:
A. improve customer retention rate.
B. satisfy customer needs
C. provide the information necessary to diagnose reasons for customer defection.
D. increase customer profitability.
Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
Learn more about customer retention at brainly.com/question/11621168
#SPJ12
Answer:
C. Meeting the needs and wants of customers.
Explanation:
An organization should be able to produce products that will meet the need of the customers compare to what competitors can offer.
Before a company can produce anything, it must first of all check the need of the customers. After checking and knowing the needs, the company can then proceed to produce goods that meet and satisfy those customers need.
Although, the main reason why companies engage in business is to make profit,marketing concept helps firms to sell their products because it is an important means to achieving sales and profit.
20 because just subtract 3 from 20
Answer:
dependability
Explanation:
When others can rely on you, it shows you are dependable. Dependability is a state where others trust a particular person will deliver. It is convincing others to have full confidence in you and your abilities.
Through previous actions, Kimberly has demonstrated that her employers can rely on her entirely. She has convinced her employers without any doubts that they can depend on her.
