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When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
1. Cyberbullying
2.Confide in an adult you trust, such as a teacher or a parent
3.It is easy to miscommunicate and escalate the situation in an online environment
Cyberbully hurts people, so NEVER post something that could hurt someone's feelings
Hope this helps!
Answer:
What does your digital footprint say about you?
Explanation:
Just follow the path from the end to the start, that's how I always get mazes.
