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goblinko [34]
4 years ago
10

Members of Verdure pay a premium price for their gym membership and are accustomed to professional, attentive customer service.

Service quality depends not only on who provides the service, but also when, where, and how the services are provided. The Spa wants to ensure that its consumers receive the highest level of service at every interaction. What policy would most effectively reduce service variability and increase customer value?
a. Design a descriptive protocol for each spa service including clear delivery standards.b. Allow therapists to adjust the delivery of spa services based on client request.c. Give therapists flexibility to adjust spa service delivery based on their professional strengths.
Business
1 answer:
Gennadij [26K]4 years ago
4 0

Answer:

The correct answer is a. Design a descriptive protocol for each spa service including clear delivery standards.

Explanation:

A descriptive study is a type of methodology to apply to deduce a good or circumstance that is being presented; It is applied describing all its dimensions, in this case the organ or object to be studied is described. Descriptive studies focus on collecting data that describes the situation as it is.

The classic descriptive studies are case series studies and prevalence studies.

You might be interested in
Joe Henry's machine shop uses 2,500 brackets during the course of a year. These brackets are purchased from a supplier 90 miles
bixtya [17]

Answer:

a. 339 brackets

b. 169.5 and $296.63

c. 12 and $300

d. $596.63

e. 4 days

f. 40 brackets

Explanation:

Economic Order Quantity is the Order size that minimizes holding costs and ordering cost of inventory.

Economic Order Quantity = √ 2 × Annual Demand × Ordering Cost / (Holding Cost per unit)

                                           = √(2 × 4,000 × $25.00) / $1.75

                                           = 339 brackets

Average Inventory = Economic Order Quantity ÷ 2

                               = 339 ÷ 2

                               = 169.5

Annual inventory holding cost = Average Inventory × Holding Cost per unit per year

                                                  = 169.5 × $1.75

                                                  = $296.63

Orders to make each year = Total Annual Demand ÷ Economic Order Quantity

                                            = 4,000 ÷ 339 brackets

                                            = 11.7994 or 12

Annual order cost = Number of Orders × Cost per Order

                              = 12 × $25.00

                              = $300

Total Annual Cost = Annual inventory holding cost +  Annual order cost

                              = $296.63 + $300

                              = $596.63

Reorder point (ROP) = Lead time × usage per day

                                  = 4 × ( 2,500 / 250)

                                  = 40 brackets

6 0
3 years ago
Fredrick works for Vision, a billboard advertising agency, which hires billboards from owners on behalf of clients. Fredrick rou
Taya2010 [7]

Answer:

B. It is in everyone's best interests

Explanation:

Fredrick works for Vision, a billboard advertising agency. This agency specializes in hiring billboards from owners on behalf of clients. Simply put, Vision, an advertising agency, matches the need of its clients with the provision of billboards obtained from owners of such.

Fredrick works for the firm, and the implication is that, he's an agent of the agency firm, and the advertising firm is the Principal. The action of Fredrick routinely accepting pay-offs from the billboards owners contravenes this arrangement. Fredrick is thus acting parallel in line with his Principal.

It is thus worthy of note that Fredrick could only rationalize this action because he believes he is servicing the needs of the advertising agency and also the billboards owners. In his wisdom, everyone's objective is being made, bar the moral implications and obligations.

So, among the options enlisted, option B is the plausible answer.

4 0
4 years ago
In the ____ section of the business continuity policy, the training requirements for the various employee groups are defined and
Kipish [7]

Within the functioning segment of the business continuity coverage, the schooling requirements for the numerous employee corporations are described and highlighted.

An enterprise continuity coverage is the set of standards and hints a business enterprise enforces to make certain resilience and proper threat management. commercial enterprise continuity guidelines range by means of enterprise and enterprise and require periodic updates as technology evolves and enterprise dangers trade.

A commercial enterprise continuity plan has 3 key factors: Resilience, restoration, and contingency. An enterprise can boom resilience by designing important functions and infrastructures with various catastrophe possibilities in mind; this could encompass staffing rotations, facts redundancy, and maintaining a surplus of ability.

A commercial enterprise continuity plan refers to an organization's system of methods to repair essential business capabilities in the event of an unplanned disaster. these disasters could consist of herbal screw-ups, cyberattacks, provider outages, or different ability threats.

Learn more about commercial enterprise continuity here: brainly.com/question/14741339

#SPJ4

7 0
2 years ago
Most founders' agreements include a buyback clause, which legally obligates the departing founder to sell to the remaining found
Rashid [163]

Answer:

Yes

Explanation:

This type of agreements are generally signed in order to protect the foundling members of a business that decide to continue working. Generally, founding members have a large participation in the business or even have certain special stocks that grant them higher voting power. In order for the remaining founders to be able to keep managing the company, they sign this type of agreements so that other external investors do not replace them.

7 0
3 years ago
The annual commissions per salesperson employed by a manufacturer of light machinery averaged $40,000 with a standard deviation
makvit [3.9K]

Answer:

60.06%

Explanation:

For each of the amounts first of all we get the z values.

For $32,000 z= (Amount - Mean)/Standard deviation

z= (32,000- 40,000)/5,000= -1.6

For $42,000, z= (42,000- 40,000)/5,000

z= 0.4

Using probability tables to find the proportion of commission between 0.4 and -1.6, we will need to add 0.4452 and 0.1554.

This gives 0.6006= 60.06%

So the salesperson earns 60.06% commission between $32,000 and $42,000.

6 0
3 years ago
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