So you subtract the fractal amounts from the whole with all of his customer being 1 and adding all the fractions 1-(1/8+2/5+3/10)
1-(1/8+4/10+3/10)
1-(1/8+7/10)
1-(5/40+28/40
1-(33/40)
1=40/40
40/40-33/40
7/40 of his customers chose a natural finish
yes the charachter traits help you learn how this person act once you do that you will understand what will motivate them and what won't.
Don't mind Martin; he just likes to play devil's advocate, shows that Martin wants to provoke discussion.
The idiom “he just likes to play devil's advocate” is a Latin translation of ‘advocatus diaboli’ , refers to attack an argument even one is in favor of it in order to testify the validity of the proposition or to examine it’s strength.