The text feature appears predominantly outside the text itself is called photos and drawings. These are features that help describe the context of the body like the setting or characters. Captions are texts that label pictures while the table of contents is an are arranged list of the topics of the body.
Petulant is incorrect because it means that the volunteers were bad - tempered and volunteers usually are generous.
Clear is incorrect because it is stating that the volunteers were understanding when they were gathering over 100 boxes of food.
Both compassionate and resolute would be good answers for this question since resolute means determined and compassionate means a feeling of concern towards others. However, compassionate would be a better choice since the volunteers are putting all this effort in to help the physical needs (food) of the people in the local pantry.