3 years ago

When we refer to a noise in the communication proess we are referring to?

1 answer:

5 0

We are referring to any interference to the message or any distraction that prevent us in achieving our goal in doing the communication.
For example, when you're communicating with your friends on the sidewalks, the sound of passing cars that disrupt your message would be considered as a 'noise'

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It's important to use positive language. Therefore, one should avoid saying words like "we can't" etc. It's also important for one to use a friendly tone and smile at their customers.

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