I read this story and so I can say its answer should be 4 (She has gained a deeper understanding of her daughter).
I believe that the best answer to this question would be a tragedy. However, there may be more than one genre that accomplishes this goal. A tragedy is, specifically, a form of drama. It, "treats in a serious and dignified style the sorrowful or terrible events encountered or caused by a heroic individual" (this is the definition given in Encyclopedia Britannica.) A tragedy most definitely depicts the flaws in human nature.
Answer:
were
Explanation:
Was is singular past tense and there are two policies. So it would be Plural past tense which is were.
Glad to help!
With the information given, I would say it is 0.8.