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Kitty [74]
3 years ago
7

How might you measure service quality in a​ hotel? A. Any unserviceable item in the room​ (light, TV,​ radio, mini-bar,​ etc.) B

. Response time for room service. C. Accuracy of room bill. D. Number of minutes waiting to check in. E. Room available by​ 3:00 PM. F. All of the above.
Business
2 answers:
strojnjashka [21]3 years ago
8 0

Answer:

F. All of the above.

Explanation:

Service Quality of a Hotel is measured by a combination of all the suggested answers. The time takes  the customer to receive the service and the way all the systems and process the customer take to get the service as well as the general appeal of the service are all important.

Gwar [14]3 years ago
4 0

Answer:

F

Explanation:

All of the above

This are all quality services in a hotel, reponding on time to room service, making sure the room bill is accurate, the amount of time to wait for before check in and making sure the room is avaikable by 3.00pm. There could be a wjole lot more

When a high level of service quality and customer satisfaction are gained the result is enhancement in customer loyalty, market share increase, and guarantee a competitive advantage.

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Babcock Company received the following reports of its defined benefit pension plan for the current calendar year: PBO Plan asset
labwork [276]

Answer:

The pension expense for the year is $400600

Explanation:

From the question; we have:

Babcock Company received the following reports of its defined benefit pension plan for the current calendar year:

PBO                                                     Plan assets    

Balance, January 1         650,000      Balance, January 1    530,000

Service cost                      369,00      Actual return                 51,000

Interest cost                       74,000     Annual contribution   226,000

Benefits paid                   (97,000 )     Benefits paid              (97,000 )

Balance,December 31   $996,000   Balance, December 31  $710,000

The long-term expected rate of return on plan assets is 8%. Assuming no other data are relevant, what is the pension expense for the year

From the information given;we have the plan assets to be $530000

the expected rate of return on plan assets = 8%

therefore

expected return on the plan assets = 8%  × $530000

expected return on the plan assets = 0.08  × $530000

expected return on the plan assets = $42400

The pension expense for the year can be determined by the formula:

pension expense = service cost + interest cost - expected return on plan

                                assets.

pension expense = $(369000 + 74000 -42400)

pension expense =  $(443000 - 42400)

pension expense =  $400600

6 0
3 years ago
Megan is 5 years older than Sandy. If four years ago Megan was three years less than three times Sandys age, how old is Sandy no
ExtremeBDS [4]
Sandy is currently 8 years old. 

Start by using x for Sandy's current age and x + 5 for Megan's current age. 

Since we know the above, we can find their age's as of 4 years ago as both of those minus 4. So Sandy 4 years ago was x - 4 years old and Megan was x + 1 years old. 

Now we can set up an equation that shows that Megan's age 4 years ago was equal to Sandy's age 4 years ago times 3 minus 3. 

x + 1 = 3(x - 4) - 3
x + 1 = 3x - 12 - 3
x + 1 = 3x - 15
x + 16 = 3x
16 = 2x
8 = x

Which is Sandy's current age. 
5 0
3 years ago
Read 2 more answers
During fiscal year 2019, Magic Kingdom had sales of $2 million. Its cost of goods sold, selling and general administrative expen
guajiro [1.7K]

Answer:

$300,000  

Explanation:

The computation of the operating cash flow is shown below:

But before that EBIT should be determined

Sales $ 2,000,000.00  

Less : Cost of Goods Sold $1,200,000.00  

Gross Profit    $800,000.00  

Less:  selling and general administrative expenses $500,000.00  

Less: Depreciation expense $900,000.00  

EBIT i.e. Operating Income/(Loss) $(600,000.00)  

Tax at 21% $(126,000.00)

Since it is negative so the tax loss would not be determined  

Now Operating Cash flow

= EBIT × (1 -T) + Depreciation expense - Chane in Working Capital  

= EBIT + Depreciation expense

= -$600,000 + $900,000

= $300,000  

7 0
2 years ago
Sheridan Company acquired a plant asset at the beginning of Year 1. The asset has an estimated service life of 5 years. An emplo
Brrunno [24]
Hi! I don’t know what any of this means but I just wanted to tell you that I hope you have an amazing day and god/allah/etc bless you :)
4 0
3 years ago
Grove Inc. is a publicly traded chemical company that reported the following financial statements for the most recent year. $1,0
Oksi-84 [34.3K]

Answer:

FCFF = $335.50

Explanation:

Formula of Free Cash Flow to the firm ( FCFF) :

FCFF= Net Income+ Interest(1- tax rate)+ Depreciation+ working capital changes- capital investment

Now let us note some critical points and assumptions which are necessary to solve the question.

As the question says that the company will maintain its existing after tax return on capital invested next year, hence that means that the net income for the next year remains the same, which is $140.

It is also that the company expects it's Operating Income(EBIT) to increase by 6% every year, hence it's operating income(EBIT) for the next year will be $250*(1.06)= $265

Tax rate remains the same, that is, (60/200*100)= 30%

As there is no details with respect to working capital changes and any capital investment made, hence it is assumed to zero changes and no additional investment.

It is assumed that the depreciation method being followed is straight line method, hence depreciation value next year would be the same, that is, 150

Now let's finalise our income statement:

EBIT = $265 given in the question

Interest = ( $65) backward calculation

Taxable Income = $200

Taxes (30%) = ($60)

Net income = $140 given in question.

Hence our FCFF will be :

$ 140 + $65*(1-0.30) + $150 = $335.50

8 0
3 years ago
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