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Vanyuwa [196]
3 years ago
11

1. One healthcare organization is pursuing a business strategy of differentiating its service product through providing excellen

t customer service. What HR metrics do you recommend to reinforce this business strategy? Why?
Business
2 answers:
kondaur [170]3 years ago
5 0

Answer:

  • quick and polite response
  • customer satisfaction
  • know your customer

Explanation:

The provision of excellent customer service to customers/clients or even to potential customers is one huge way a firm can win the patronage of a potential customer or make a customer return for goods and services in the future.

The healthcare organization having identified the strategy of provision of excellent customer service would have to employ Good metrics to make this strategy work efficiently and such metrics include

  • quick and polite response : responding quickly and politely to customers is very vital in getting the attention of customer/client and it also makes the customer to feel he or she is a valued customer
  • Customer satisfaction: when a customer connects to the firm ensuring that the customers' problems and enquirers are attended to until the customer is satisfied is very vital
  • Know your customer : a brief introduction between the customer and the customer service personnel is very important because it helps understand your customer better and how to serve him/her better
yan [13]3 years ago
3 0

Answer:excellent customer service can make or mar business

Explanation:

Quick response: ability to respond to clients enquiries or complaint or even suggestion and most especially on time sensitive issues.

Know your customers: interact with your clients, remember their names and your previous discussion with them so that when you see them again you can continue if it warrants it.

Try to satisfy your customers: Do all possible best to satisfy your customers, with that he/she can refer you to someone else when been treated well. In the long run it builds happy customers.

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Windsor, Inc. just began business and made the following four inventory purchases in June:
alisha [4.7K]

Answer:

c. the average cost method.

Explanation:

Windsor INC. purchased inventory during the month of June as follows:

June 1 129 units at $890

June 10 172 units at $1340

June 15 172 units at $1440

June 28 129 units at $ 1140

and at the end of the period, there are 180 units on hand.

In order to get highest gross profit the closing sock should be the highest, accordingly the value of inventory at hand should as as follows under different method explain below:

Under FIFO method the inventory first enter into the enterprise is available for sale at first so the inventory of 180 units at end should be values at the last price mentioned in the question i.e $1140, therefore the value amounts to $1140*180 units=$205200

Under LIFO method, likewise the last entered inventory will be available for sale and the inventory at the end of period will be valued at the price at which the inventory first bought i.e $890, therefore the value amounts to 180 units*$890=$160200

Under Average cost method the effect of differential price is distributed over the quantity bough during a period so that the company remains in ineffective condition during the period from the price change

Average cost per unit= (129*$890 +172*$1340+ 172*$1440+129*$1140)/602 units

=$1229.29

and for the 180 units the value amounts to 180*$122.29=$221271.429

so, as per explanation given above, it is certain that the highest value will be in average cost method.

The correct option is - c. the average cost method.

5 0
3 years ago
When the manager and researcher are in agreement about which symptom or symptoms are in need of attention, it is time to determi
xz_007 [3.2K]

Answer:

The right answer is, 3. Situation analysis.

Explanation:

The situational analasis in a company, makes reference to all those methods that the manager uses to analyze the internal and external environment of the organization, with which the current situation of the company is defined and what are the opportunities it has to continue moving forward.

5 0
4 years ago
For each of the items indicate whether its amount affects the bank or book side of a bank reconciliation and is an addition or a
gulaghasi [49]

Answer:

The correct answer is:

a)  Unrecorded deposits : bank addition

b)  Interest on cash balance : book addition

c) Bank service charges : book subtraction

d) Debit memos : book subtraction

e) Outstanding Checks : bank subraction

f)  Credit memos : book addition

g) NSF checks : book subtraction

Do unrecorded deposits require an adjusting journal entry?  No

Does interest on cash balance require an adjusting journal entry?  Yes

Do bank service charges require an adjusting journal entry?  Yes

Do debit memos require an adjusting journal entry?  Yes

Do outstanding checks require an adjusting journal entry?  No

Do credit memos require an adjusting journal entry?  Yes

Do NSF checks require an adjusting journal entry?  Yes

8 0
4 years ago
Read 2 more answers
If the government allowed only one airline to serve the entire U.S. market, there would be a _____ loss associated with _____ ou
nirvana33 [79]

Answer:

the correct answer is

Dead weight

Reduced

8 0
3 years ago
Adjusting entries.
Dafna11 [192]

Answer:

J1

Inventory $7,350 (debit)

Trading Account - 2012 $7,350 (credit)

J2

Inventory $22,150 (debit)

Trade Payable  $22,150 (credit)

J3

Write down of Inventory $20,690 (debit)

Inventory $20,690 (credit)

J4

Note Receivable $20,000 (debit)

Bank $20,000 (credit)

J5

Rent Prepaid $12,000 (debit)

Bank $12,000 (credit)

Explanation:

J1

Being Inventory on hand at begining of the year

J2

Being Inventory supplies acquired.

J3

Being inventory written down after physical count.

Inventory = $7,350 + $22,150 - $8,810 = $20,690

J4

Being Note received from a customer

J5

Being Rent for 1 year received in advance

3 0
3 years ago
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