Answer:
He didn't attach the order form, greet the client, or address them formally. They didn't specify the subject or label who they were talking to.
Explanation:
An email is a formal address for work, business, and sometimes educational purposes. It has 8 components(8 tips/steps) to make it work. It is mainly for professional purposes and needs to include these steps.
1. Email component.
When sending an email, you need to address the person you're sending it to through it, and make sure it's just that person by checking. Otherwise, you could've just sent the email to the whole office.
2. Carbon copy
Send a copy of the email to another recipient. It'll notify the recipient of what you sent, but doesn't need a reaction.
For example, send your friend or colleague an essay for opinions before sending it in to be published.
3. Blind carbon copy
Send a copy of the email to another person without mentioning the initial reciever. It notifies the recipient of the content, but action isn't required. Cofidnetiality however, does.
4. The subject. Try to make it as clear and obvious as possible when you send the email.
5. Salutation
Address the recipient with a formal greeting. Use proper grammar and spelling.
6. Block paragraph format
Blocked paragraphs with one space between salutation,paragraphs and closing. The message is to be standard and grammatically correct. Make it completely formal.
7. Closing
Include a formal closing and follow it with regards and comma.
8. Signoff
Sign off with signature or full name. Put your title under signoff.
Extra tips
Beware of the reply all button.
Proof read
After the first couple of emails, you might not need to address someone by their full title.
