Be sure and positive about the what your trying to persuade. With all the correct facts and content.
Answer:
1). Revisit
2). Befriend
3). Cooperate / Collaborate
4). Oversleep
5). Overhaul
6). Mistake something
Answer:
Bringing in emotions.
Explanation:
Maria has an emotional connection to car accidents that prevents her from listening effectively.
According to an article on Bright Hub Project Management, "Emotions erect barriers to effective communication. A listener's senses are not likely to be functioning at their optimum level when he or she is angry. Likewise, it is not possible to understand or appreciate what the speaker is saying if the listener is excessively sad."
Source: https://www.brighthubpm.com/resource-management/122339-effective-listening-10-barriers-and-how-to-overcome-them/
The Table of Contents show where everything is at and what page they are on. It is normally located in the front of a book. (the first few pages)