Sam is participating in a group discussion about the importance of healthy eating. Throughout the discussion, he checks his phon
e frequently and stares out the window. However, Sam is listening to the discussion and will be able to recall details about it later. He even contributes a few ideas, paraphrases for clarity, and asks some questions. Why isn't Sam demonstrating good speaking and listening skills? Sam is not taking notes. Sam is not asking a lot of questions. Sam's body language does not show engagement. Sam is not making connections with prior knowledge.
Answer: Sam's body language does not show engagement.
Listening skils are important, as they convey to the speaker that we are paying attention, undertanding the information, and thinking about it. It is also a respectful thing to do, as it shows the speaker that we value his time. In this example, Sam is listening, understanding and thinking about the information. However, his body language conveys disinterest. Therefore, the speaker is likely to think he is not interested in what is being said.