Question

The process of identifying other organizations that are best at some facet of your operations and then modeling your organization after them is known as: continuous improvement. employee empowerment. benchmarking. copycatting. patent infringement.

Answer 1

Answer:

The correct answer is letter "C": benchmarking.

Explanation:

Benchmarking is the continuous process by which products, services or processes of leading companies are taken into consideration to compare them to the firm carrying out the study and ultimately improve and implement them. Benchmarking is not about copying what other firms are doing but learning what leading companies are doing so those practices can be adapted to another organization. There are three types of benchmarking: competitive, inner, and functional.

Answer 2

Answer:

C

Explanation:

Benchmarking is a process of comparing the performance of a company’s products and services against those of another company which is considered to be the best. The essence of benchmarking is to identify more opportunities for improvement. When companies with superior performance are analysed and then compared with your business, you can implement changes that will bring about significant improvements in your business.

That might involve changing a product’s features to closely match a competitor’s offering, or changing the method of services offered, or even rebranding the customer relationship management system to enable better communications with customers.