Independence was not made the main focus
Conflict, while often avoided, is not necessarily bad. In fact, conflict can be good for organizations because it encourages open-mindedness and helps avoid the tendency toward group think that many organizations fall prey to.
I hope this helps :)
I think it's the telephone because it allows people to communicate better and customers or workers don't have to walk up to everyone and disturb them. You may elaborate more on this with your own opinion
