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snow_lady [41]
3 years ago
6

In response to some recent customer complaints about poor​ service, Francesca prepares a training presentation and manual for cu

stomer service representatives that outlines expected behaviors and the consequences of infractions. This best demonstrates the​ ________ function of communication.
Business
1 answer:
sweet [91]3 years ago
5 0

Complete question:

In response to some recent customer complaints about poor​ service, Francesca prepares a training presentation and manual for customer service representatives that outlines expected behaviors and the consequences of infractions. This best demonstrates the​ ________ function of communication.

A.

control

B.

motivation

C.

exchange

D.

information

E.

emotional expression

Answer:

This best demonstrates the​ control  function of communication.

Explanation:

Regulation / control, knowledge, social interaction, language and motivation are fundamental functions of communication in an organization.

Communication can also be used in social interaction created. Human beings build and sustain connections, friendship and interactions in their everyday lives.

Human beings will both verbally and non verbally express their feelings. Emotions are a key component of who we are. In addition to talking about our world's issues and people, we care for ourselves and them.

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VMariaS [17]
Business related purpose. There is no serious connection just lawyer to client and client to lawyer
7 0
4 years ago
The hourglass model for structuring effective business presentations suggests you should:_______.
mrs_skeptik [129]

Answer:

Begin and end your presentation with motivating context

Explanation:

Just as the hourglass is shaped with a large top, narrow middle and a large bottom. Presentations should start on a general and motivational context.

The middle of the presentation should focus on some details and procedures on how to achieve set goals and objectives of the topic. This is where practical steps are given to the audience.

The end of the presentation should again be a motivational context again. The audience is made to see the big picture of the situation.

6 0
3 years ago
Differentiate between cash-basis accounting and accrual-basis accounting. Why is accrual-basis accounting the preferred method f
Umnica [9.8K]

Answer:

Reason : To ensure constant flow of cash

Explanation:

<u>Accrual Basis of accounting</u> records transactions when they meet definition and recognition criteria of Assets, Liabilities,Equity, Expense and Incomes.

This is different from<u> cash-basis accounting</u> which records transactions at the receipt or payment of cash.

Because of <em>timing</em> difference, the cash transactions (cash basis) can happen a late than the day of recognition of the elements (accrual basis).

Hence Revenue services demand that income tax be calculated on accrual basis to ensure a constant flow of cash whenever an entity transact.

8 0
3 years ago
A customer has purchased 1,000 shares of ABC stock at $44 per share, paying a commission of $1.00 per share for the transaction.
EastWind [94]

Answer:

D) 1,200 shares held at a cost basis of $37.50 per share

Explanation:

Since the company paid a stock dividend, it increased the number of stocks held by the stockholders. The investor initially had 1,000 shares plus a 20% dividend = 1,000 x 1.2 = 1,200 shares. Since each stock should theoretically be worth less, his/her basis should decrease. The basis for each stock was $44(price) + $1(commission) = $45, after the dividend is paid it will be adjusted to $45 / 1.2 = $37.50 per stock

6 0
3 years ago
What should you not do if you are nervous before speaking?
ladessa [460]
You should sturter allot or say the same word over again
8 0
3 years ago
Read 2 more answers
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