Lucy: “Mr. Smith is refusing to accept my science project because he says my paper isn’t long enough! I just don’t understand; I
worked so hard on that and now it was all a waste of time.” Peter: “Don’t worry, you can always enter again next year.” Lucy: “I don’t know why I bother talking to you, you don’t listen to a word I say!” What adjustments can Lucy and Peter each make to their communication, in order to avoid misunderstandings like this in the future?
