Question

While training for her new job as a pharmaceutical sales representative, Valerie spent several days shadowing an experienced company rep. She watched the rep focusing on the benefits of the new drugs while not volunteering pricing information, side effects, or comparison data. Valerie assumed that this reflected part of the pharmaceutical firm's

Answer 1

Answer:

The correct answer is Culture

Explanation:

The culture of an organization is a set of rules, customs and beliefs and behaviors  that the employees share which contribute to the uniqueness of the business.

Oganizational Culture is based on the shared beliefs and attitudes including written and unwritten rules that have been developed overtime which are valid.  

Organizational Culture also affects the way people and groups interact with each other. Therefore, The experienced rep was following the rules and beliefs  of the company by focusing on the benefits of the new drug while not volunteering pricing information, side effects, or comparison data.