Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
Chloroplasts
Explanation:
Chloroplasts are organelles found in plant cells and eukaryotic algae that conduct photosynthesis. Chloroplasts absorb sunlight and use it in conjunction with water and carbon dioxide gas to produce food for the plant.
Answer:
The answer is A. Constantine
Explanation:
He founded Constantinople, which was later named as the capital of the Byzantine Empire.
Answer:
In 1995 Vietnam released its official estimate of the number of people killed during the Vietnam War: as many as 2,000,000 civilians on both sides and some 1,100,000 North Vietnamese and Viet Cong fighters. The U.S. military has estimated that between 200,000 and 250,000 South Vietnamese soldiers died. The Vietnam Veterans Memorial in Washington, D.C., lists more than 58,300 names of members of the U.S. armed forces who were killed or went missing in action. Among other countries that fought for South Vietnam, South Korea had more than 4,000 dead, Thailand about 350, Australia more than 500, and New Zealand some three dozen.
Social inertia is when someone insults you at a party and you attribute your anger to the insult and according to systems theory, it is an example of inertia.
Systems theory is an inter-disciplinary study of systems as of all systems are related to each other within a larger and more complex system. When applied to social work it enables us to gain a better understanding of environmental factors on individuals' endurance of stable relationships in society or social groups.
When we resist to change or endure the stable relationships , it is known as social inertia which is exact opposite of social change. We can conquer social inertia by identifying it and resolving it.
To learn more about Inertia here
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