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Paul [167]
3 years ago
14

Which of the following is a law stating that customer service representatives must be aware of and trained to comply with all ap

plicable data and privacy laws in order to protect their customers, but must also develop good data handling habits to protect the organization against risks and liability issues associated with privacy and identity theft?
Jorgen-Bond, Privacy Rule

(DREA), Privacy Rule

Gramm-Leach-Bliley Act, Privacy Rule

(HIPAA), Privacy Rule
Business
1 answer:
Advocard [28]3 years ago
8 0

Answer:

HIPAA, Privacy Rule

Explanation:

took the test

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_____ gives the property owner an allowance for the decline in the physical condition of real estate over time.
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Depreciation gives the property owner an allowance for the decline in the physical condition of real estate over time., the actual decline in an asset's fair value, such as the annual decline in value of factory equipment due to use and wear, and second, the allocation in accounting statements of the asset's original cost to periods during which the asset is used.

Depreciation in accounting refers to two different aspects of the same idea: first Depreciation is the process of reallocating, or "writing down," the cost of a tangible item (such as equipment) over the course of that asset's useful life.

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2 years ago
Olongapo Sports Corporation is the distributor in the Philippines of two premium golf balls-the Flight Dynamic and the Sure Shot
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Increase in contribution margin = P 183,750×45.9% = P84,341.25.

Gross margin and gross margin both consider the profitability of businesses of all sizes. The difference between them is that gross margin compares profits and sales in dollars, whereas gross margin compares costs and sales. To calculate profit margin, start with gross profit, which is the difference between sales and COGS. Then find the percentage of sales that equals the gross profit.

Margin is the down payment you make for the total cost of your home. Lenders will only finance up to 75-90% of the total cost of the property, leaving the rest as margin. Lenders see this upfront payment as a sign of commitment, and large payments reduce lending risk.

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6 0
2 years ago
Select the correct texts in the passage.
saw5 [17]

Answer:

All of the given actions will certainly and definitely lead towards customer satisfaction except "letting a call last as long as possible to avoid other calls".

Explanation:

As Roberta is a customer service representative at a car rental company, she needs to understand, be empathetic, cooperative, considerate, polite and friendly with her customers in all cases all the time.

All of the actions;

Answering customer call promptly (Ultimately resulting in happy and satisfied customers, because customers will have to bear less time to waiting in queues because she can answer and handle as many as call as she can in a less time, consequently, more calls resulting in more number of satisfied customers)

Addressing customers with their names (Here, customer feel that company remembers them and take care of them, it gives a feeling that company knows them personally, therefore, they will more easy and thus satisfied at the end.

Resolving customer complaints in record time (She was awarded with customer service award because she resolved customer complaints in a record time. She got the award because she took very less time in handling and solving customer complaints, therefore more satisfied customers)

Going on a vacation (it will surely lead towards customer satisfaction (It will certainly and definitely leads towards having work-life balance; she will have a break and time to relax. When she will come back from the vacations, she will altogether be with a more focused and fresh mind, consequently, handling customers more efficiently and effectively)  

Except

Letting a call last as long as possible to avoid other calls (because customers have to bear more wait for their turn, staying more time in waiting, will undoubtedly, make them frustrated) might make them unsatisfied.

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4 years ago
The type of distribution error that involves giving average ratings to all employees is called _____. select one:
Nina [5.8K]
The answer is letter a which is central tendency. It is because this is where managers give ratings to their employees or evaluate their employees base on their performances. And usually, they provide a rating to their employees as average because of the given factors that will fall in this decision. It could be because they fall within the rage, which they had provided, having them to have average ratings.
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3 years ago
A good starting point for developing time and cost estimates is:.
Ilia_Sergeevich [38]

It should be noted that good starting point for developing time and cost estimates is Past experience.

<h3>What is cost estimate ?</h3>

A cost estimate  can be regarded as the approximation of the cost of a program as well as project.

The cost estimate  can be seen as product of the cost estimating process and it based on past experience.

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