Answer:
b. zone of tolerance
Explanation:
Zone of tolerance is a concept used in customer service, which refers to the range of service performance that a customer perceives to be satisfactory and tolerable. This zone is between the service performance that the customer expects and the adequate or minimum level of service performance.
Considering the information given in the scenario in the question about John, regarding the time that his room would be ready in line with the standard check-in time, we can infer that his wait time fell within his <em>zone of tolerance</em>, as he doesn't mind waiting since the waiting time he expected is between his expectations regarding desired service and the minimum level of service he will accept.
Effective management theories can be the basis of a success in a business. ... It is thus the duty of managers to plan, organize, lead and control the various functional areas with the aim of ensuring that the entire organization moves towards the same organization
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Staples Advantage is a type of b2b (business-to-business) procurement division that provides office products and services for consumers. This division of STAPLES Inc. is the one responsible for charging and providing buyers with the ideal buying experience only retained for rightful customers.
Answer:
$310,080
Explanation:
Incremental revenue refers to the additional revenue generated by a certain project or activity. In this case, your sales should increase by 16% from 102,000 units to 118,320 units. Total revenue will increase from $1,938,000 (= 102,000 x $19) to $2,248,080 (= 118,320 x $19).
The incremental revenue = $2,248,080 - $1,938,000 = $310,080
Answer:
The correct answer is letter "A": Productive; Allocative.
Explanation:
A Production Possibility Frontier (<em>PPF</em>) is a range of answers to the question: <em>what is the company's maximum production capacity</em>? Producing at a maximum level means creating as many jobs and using as many resources as possible. This maximizes employment and minimizes unused resources. Within this approach, the PPF represents <em>productive </em>efficiency. When production represents consumer preferences we are in a case of <em>allocative </em>efficiency.