Question

Which of the following is most likely to be a constraint to implementing your suggested solution?A. Sales reps who are unwilling to make changesB. A sales force that is resistant to changeC. Limited cash on hand to make changes

Answer 1

Explanation:

       i. Limited cash on hand to make changes

              It is apparent from the case that the company is experiencing a drop in the sales from the past 5 years and thus, the financial reserves will be a constraint in the accomplishment of the idea.

       ii. Costumers purchase lifestyle products from people who they know and who have expertise

It is the idea that the director of the company mark always encourages direct interaction with the clients and personal selling rather than retail or online sales considering personal relation makes exposure to the experts and their advice.

      iii. Meet with mark, your direct supervisor, about how to establish your credibility with the owner

Being a newbie to the company, it is a wise option to follow the instructions of the reporting authority to establish rapport with the owner of the organization.

      iv. Sales have declined because customers have lower disposable income

It is also evident from the case of the financial crisis and recession in going in the market due to which the customer has a lower income to make purchases.

       v. Suggesting techniques to help our sales reps become more trusted advisors

It is the time to perform a forward step by the sales reps to take the role of the advisors i.e. trusted ones for the customer in recommending the best of all.