When a service call is longer than expected, and another appointment time is fast approaching the agency's employees are likely to engage in a counterproductive behaviors tradeoff.
One element we know from years of management studies is that service call who are perceived as exceptional by their supervisors are much less possibly to experience defensive and mentoring relationships with their supervisors.
Critical Incident approach. With the vital incident method of performance appraisal, supervisors file incidents, or examples, of every subordinate's behavior that caused either uncommon achievement or uncommon failure on some aspect of the activity.
Essential Incident strategies in this method, service calls are appraised on the premise of their capability to carry out their jobs in critical scenarios. Communication is prime we already knew that. however, try letting your employees provoke the verbal exchange. human beings want to be heard, and giving them a hazard to voice their critiques will assist alleviate the disappointment they feel over the situation.
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Answer:
The correct answer is B. arise often through application of (correct) accounting principles
.
Explanation:
Accounting analysis is an important precondition for an effective financial analysis. This is because the quality of the financial analysis, and the inferences made, depends on the quality of the implicit accounting information, the raw material for the analysis. Even though the accounting according to the accumulation principle allows to perceive the financial performance and condition of a company, which is not possible in the case of cash-based accounting, the imperfections of the company can distort the economic content of the financial reports.
Answer: B. because it is important for a business to be trusted by investors, customer and the public if it is to succeed
Explanation: Ethics is defined as the set of moral principles and standards or judging whether something is right or wrong and as such, it is quite vital for managers of corporations, firms and businesses to act in an ethical manner. This is because it is important for a business to be trusted by investors, customer and the public if it is to succeed in both the short and long term.
