She meant that the Kellers<span> needed </span>to be<span> more positive around her and when they had pity for her they were basically saying that she wasn't ever going </span>to be<span> able to learn and learn more normaly</span>
Bih can't understand that ugly hand written
I would say true
Tone is a way the author or speaker shows their attitude towards the audience/reader. Right?
Well they also have to use diction and punctuation to get proper tone, so yeah I guess it's true.