Quotations, Random Lists, Over-used clichés, Limit your use of the word “passion”, And Stilted vocabulary.
Generally speaking, a
business message expressing negative news (reader will react negatively) should
be organized indirectly. The message should be delivered among other
information and should not stand out. This is only appropriate if it is
practical to deliver the message in this way (immediate action is not
required). A more positive message should be prominent in the communication and
expressed in a more direct way, since it is assumed that the reader will react
positively.
Answer:
See answer and explanation below.
Explanation:
Generally, customer relationship management (CRM) is a technology that companies employ to manage their relationships and interactions with the existing customers and potential ones.
Other information Wells Fargo’s CRM system can tell the company include:
1. It provides information that can support it marketing strategy and sales.
2. It shows the most profitable customer of the bank and suggests technique to employ in order to improve product offering to these set of customers.
3. It identifies and provides information on different customer segment and improve the customer experience.
Answer:
Los Angeles Division
Particulars Amount
Revenue $352,000
Less: Variable operating expenses $193,600
Less: Controllable fixed expenses <u>$84,000 </u>
Controllable profit margin <u>$74,400</u>
Non-controllable and common fixed cost is not related to a particular division, therefore, will not br considered while evaluating the performance of a division manager.
