Answer:
Email to case
Explanation:
Email to case is an innovative platform that allows a company keep all emails within their network firewall.
It allows receipt of emails larger than 25mb from customers.
When customer's emails are received, they are turned into cases that can be tracked for easy resolution.
This will be a good solution for Universal Containers as it solves the problem of having emails within its firewall, and provides a way for the 200 support agents resolve customer challenges through cases generated.
Answer: 1) Carol can use the surve results to . identify the building blocks of competitive advantage and develop strategies to use them to increase profitability and in this way try to get the most out of it.
2) Strategically, managers who have identified these advanced factors should <u>take steps to protect these assets, either formally or as a trade secret, optimize the company's use of them and not outsource them to other firms </u>because it is convenient to try that the competition does not find out about the use of this factor of production so that it cannot imitate them and thus be able to gain a greater market share to the competition.
3) The statement "in response to requests from customers for healthier food on the menu, a restaurant tweaks its recipe for its most popular sandwich to remove processed ingredients and replace them with fresh vegetables." describes a strategy that adds value to multiple factors as it goes through several activities in the value chain because the company's decision to use less processed ingredients and more fresh vegetables not only facilitates production but also responds to a customer need, which will value the products even more.
Answer: The correct answer is "(A) Materiality.".
Explanation: The concept demonstrated is Materiality because by having a mechanism for preventing bad accounts through their strict requirements, they only recorded bad accounts when they actually existed, instead of making a provision.
The given statement, "The board of directors oversees and ratifies strategic decisions and evaluates, rewards, and, if necessary, penalizes top managers" is true
<u>Explanation:
</u>
A board of directors is a team of experts elected by stockholders of a company to serve the interest of the stockholders and ensure that the company management behaves on their behalf. The Chairperson or Chairman of the Board is the head of the Board of Directors.
The board of directors supervises and ratifies strategic decisions as intermediaries between the owners and managers and reviews, awards and, if required, punishes top management.
These includes the following,
- Composition
- Leadership structure
- Interlocks
The Board decides on the employment and recruitment of employees, share price measures, payments, and employee compensation.
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