<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
Answer: 200 units
Explanation:
Beginning inventory 80 units.
Company Purchases <u>480 units</u>
Total 560 units
Sales <u>(360 units)</u>
Ending Inventory 200 units
200 units remain in Ending inventory.
Answer:
The correct answer is nominal group technique.
Explanation:
This nominal group technique is a type of brain storming where structured meetings are being held among the members, where they will try to take out the solutions to the problems identified by them, and thus facilitating decision making. The meetings are structured here because the goal is to make sure the meetings are not dominated by few individuals and the silent members also share their thoughts and ideas with the rest of the group.
Its called Commensalism – symbiotic
Answer:
Downward communication
Explanation:
She is a higher up in the club, and conveys information to the rest of the club members, who don't have as much of an important position. Her job is to move information given to her to the rest of the members.
