Question

Employees and customers are treated like a family at State Street Coffee House. Jason & Jill, the owners, work to encourage unity to increase their employees' job satisfaction & commitment. At their coffee house, Jason & Jill have built a(n)
A) market culture
B) clan culture
C) goal-driven agenda
D) adhocracy culture
E) bureaucracy culture
B) clan culture

Answer 1

Answer:

B) clan culture

Explanation:

Clan culture: This refers to an organization set up more like a family-like or tribe-like in order to promote unity among customers and employees.

Clan culture are team-oriented because they promote working together as a team in order to achieve their aims and objectives.

Jason and Jill have built a clan culture where they made their employees and customers feel like family. They are concerned about the welfare of their customers and employees.

Clan culture could promote corporation among employers, employees and customers and it strengthen the relationship between them. Clan culture makes customers feel at home and it will increase sales and profit of the business owner.