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trapecia [35]
3 years ago
13

Select a business/company that you feel does not understand the psychology of waiting and provide examples in their process wher

e they could manage the customer's perception of waiting better using the article's. The examples you provide must be linked to a principle from the Norman and Maister's articles. Provide 3 examples along with the corresponding principle from the psychology of waiting articles. Instructions: Number each example and separate each example with a blank line. Start your answer with the business name (must be a real business e.g. McDonald's, Starbucks, Harkins, Macy's, Nike, etc.) and then follow with the 3 examples. Each example should briefly describe how they don't manage waiting and the principle it links to (3-4 sentences). All principles can be found in the as answers in the matching questions. You should not use any businesses listed in the articles in your example, even if the business is quoted in the article for a different principle than the one you are referring to.
Business
1 answer:
kramer3 years ago
5 0

Answer:

Let us pick the case of the organization known as Starbucks. Presently we will give 3 models according to which we feel that it doesn't comprehend the brain science of holding up in their procedure where they could deal with the client's view of standing by better utilizing the guideline from the Norman and Maister's articles. While holding up at a Starbucks behind a tremendous line, we can have numerous cases :  

a) Uncertain Waits Are Longer than Explained Waits - There is no clarification or sureness with respect to how a lot of time it will take for the espresso or your refreshment to be conveyed while you are in that line. This is questionable as the client's before you would request mass requests which may take additional time than only one espresso. In this way, these holds up are questionable.  

b) Occupied Time Feels Shorter than Unoccupied Time - While you are remaining in that line, you have an inclination that your 5-10 minutes have been squandered which you could have better used busy working or at home. In this manner, the time was abandoned and hence feels a waste. While on the off chance that the time was involved by some different methods in the line, at that point it would have been justified, despite all the trouble to remain in the line.  

c) Individual Waits Feel Longer than Group - Now very likely in a line, we will have people who are standing by solo for their request in the line. In this manner, the performance hold up will feel longer than holding up in an organization of companions or additionally little converses with outsiders or conveying here and there. In this manner, the issue of solo holding up is a distress and it remains.

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The Association of Organic Food Growers, which does not include all organic farmers and ranchers, refuses to deal with any parti
zmey [24]

Answer:

a per se violation of antitrust law.

Explanation:

The antitrust laws can be defined as those laws that are created by the US government to protect consumers from unfair means of competition in market. The aim of creating such laws is to ensure the protection of customers from corruptive business practices and also to ensure safe healthy competitive environment among same business companies.

<u>In the given scenario, the Association of Organic Food Growers is violating the antitrust law by boycotting farmers, ranchers, etc. The antitrust laws are violated by companies in several ways among them is by boycotting</u>.

Boycotting can be defined as an agreement between several companies that excludes a group of customers or market to avert them from buying aanyy goods or products.

This boycotting agreement is a per se violation of antitrust law.

5 0
3 years ago
Which act prohibits banks from treating people differently based on race, origin, marital status, or age?
Serjik [45]

Answer:C.

Explanation:

4 0
2 years ago
Geraldo is a vice president at Magnolis Inc. He, along with a few other individuals in his rank, is responsible for setting the
jok3333 [9.3K]

Answer: Top management

Explanation: There are several stages of management in a company to most important of them is the top management. The decisions by top managers affect the organisation as a whole and the success and failures of the  organisation highly depends on their actions. Examples of top management are directors and vice president .

In the above case, Geraldo is the vice president of the company and also he is responsible for determining the directions of operations of the company thus we can consider him in the top management.

7 0
3 years ago
Isaiah is lucky to have such talented friends. Here’s where you come in:
anygoal [31]

Answer:

I can't figure it out sorry

5 0
3 years ago
Read 2 more answers
The projections for a new project show sales of 8,500 units, give or take 5 percent. The expected variable cost per unit is $28.
vitfil [10]

Answer:

$56,950

Explanation:

We will calculate the operating cash flow as follow;

OCF = {[($55 - $28.62) 8,500 ] - $170,000} × (1 - 0.35) + ($62,000 × 0.35)

= {[$224,230] - $170,000} × 0.65 + ($21,700)

= $35,249.5 + $21,700

= $56,950

Therefore, the operating cash flow is $56,950

8 0
3 years ago
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