The correct answer is A. sentence that presents a subject and makes claims about it to be proven later
It is usually found at the end of an introduction but this is not obligatory and can sometime be found earlier. It does often state an opinion but it is not obligatory either.
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The author’s use of a false dilemma impacts the<em> overall argument</em> is because the employee will be convinced of the need to please customers and will get in trouble at work
According to the given question, we are asked to show the way the author's use of false dilemma impacts the overall argument in the given excerpt and how the employees would be conflicted when undertaking their job.
As a result of this, we can see that with the use of false dilemma, the employers have told the employees that the customers are always right and this would make the employees eager to please the customers so that they don't get into trouble at work.
Therefore, the correct answer is option B
Read more about false dilemma here:
brainly.com/question/12812915
If you're talking about the story "Marian Andersen Sings," then I believe it would be that "They knew that she would be nervous"
