It will be 4 I think check your work I don’t know
Answer:
A series of activities that transform inputs into products that customers value.
Explanation:
A product can be defined as any physical object or material that typically satisfy and meets the demands, needs or wants of customers. Some examples of a product are mobile phones, television, microphone, microwave oven, bread, pencil, freezer, beverages, soft drinks, etc.
The core benefit of a product can be defined as the basic (fundamental) wants or needs that is being satisfied, met and taken care of when a customer purchase a product.
Hence, the term that refers to the first level of a product, which depends on the customer value it generates is generally referred to as a core benefit. For example, a hotel provides a comfortable and convenient bed to spend the night (sleep) when you travel for a vacation.
On a related note, a value chain refers to the idea that a company is a series of activities that transform inputs into products that customers value.
If these were the given choices:
A) Wells Fargo
B) Countrywide
C) J.P. Morgan Chase
D) Bear Sterns
My answer would be C) J.P Morgan Chase
The SEC filed civil false-certification charges against J.P Morgan Chase because they misled investors into investing in a complex mortgage securities transaction during the time when the housing market was starting to go down.
J.P Morgan Chase agreed to pay a settlement that will reimburse the affected investors their total investments.
Answer:
More , High ( D )
Explanation:
As far as GOODS (compared to services) are concerned, there is More opportunity to correct problems due to High customer contact.
and this is because when dealing with Services instead of Goods the direct customers of services are people hence the level of accessibility to enable the prompt correction of problems that might arise is very high and its faster as well to do that