Software, unless you planned on permanently downloading the Music Album or Song to your computer's Hard Drive. i.e, you would use whatever Music or Media player you have installed on your computer, and that simply counts as Software.
ISP is an abbreviation for internet service provider.
Hope this helps!
Intranet is the answer to this question.
Google definition: An intranet is a network based on TCP/IP protocols (an internet) belonging to an organization, usually a corporation, accessible only by the organization's members, employees, or others with authorization.
Of the different freeware and shareware programs available, two of the most popular are Xteq X-Start from Xteq Systems, and Startup Control Panel by Mike Lin. X-Start is a full-blown tweaking utility thats free for non-commercial use, and enables you to edit just about every element of a Windows system, including relevant startup and shutdown settings.