I am guessing section A is 1
Answer:
A, changed to a question, exclamation, or command.
Explanation:
The text reads <em>"Wow, how could my life be any better!"</em>, which is not correctly written. When asking a question, you must have a question mark at the end.
Answer:
B. Quoting character dialogue
Explanation:
Most people do not speak using proper English, but a mix of regional slang and cultural references. If a character is quoted directly and accurately, it is fine to use the nonstandard written English.
Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
