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3 years ago

Which of the following is not a strategy to manage service capacity?

Business

2 answers:

vivado [14]3 years ago

8 0

What is not a strategy for managing service capacity is B) backordering

<h2>Further explanation </h2>

Good service quality will be very influential in the business world. Every customer who comes will certainly be happy if you get good service. Good service quality creates loyal customers who will usually recommend the business to others, so new customers will be added.

<em>Here is the right way you should do :</em>

Fast & Responsive Service

Most customers certainly want to be served quickly and responsively. Responding to what this means is that what you say must be what the customer intended.

Have a Call Center

Make sure there is someone whose job is to pick up a reliable call center call service.

Listen to Customer Complaints

Listening is an activity that is quite difficult to do. But this is one of the points in improving business services.

Maintain Patience

Patience has its limits, but you still have to face situations that drain your patience.

Maintain politeness

Communication with customers must be done in a polite manner so that they feel comfortable with the service you provide.

Finding the Right Solution

You must be able to provide a good solution to the customer so that both parties are not harmed both material and nonmaterial.

Admit the Error

By acknowledging mistakes and apologizing to customers, you can restore your business trust.

Keep the Promise

If indeed you can not keep promises to customers, then you better be honest if you are not able.

Train Your Employees

For new employees, training periods should be conducted at least a month, in order to adapt to the new work environment.

Ask for Feedback from Customers

Feedback has an important role in the sustainability of a business. Ask customers to provide feedback on services that have been provided by you.

Learn more

how to improve the service brainly.com/question/12499382

service influence to business brainly.com/question/12499382

Details

Class: high school

Subjects: business

Keyword: service, employee, technical

11111nata11111 [884]3 years ago

7 0

Answer: B. Backordering is not a strategy to manage service capacity.

Explanation: Service capacity is making sure that everyone involved in the business is producing the highest possible output of their services. All staff, departments and equipments should be pushing to maintain a high level of service capacity which is why hiring extra workers to make sure the job gets done is a strategy to manage service capacity. Pricing and promotion is also a strategy to manage service capacity so that the products/services are being used.

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Which provision of the purchase and sale agreement describes the circumstances under which the closing agent must withhold or no

salantis [7]

Answer:

seller Citizenship and FIRTPA

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The provision that ultimately decides this would be the seller Citizenship and FIRTPA. This is because a percentage of every sale is taxed and must go to the Internal Revenue Service, but a closing agent is only responsible for withholding taxes from investors that do not have Citizenship in the US. This is because they are not in the system and do not have any responsibilities towards the US government.

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3 years ago

A cost that remains unchanged in total despite variations in volume of activity within a relevant range is a: Multiple Choice Fi

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Answer:

The answer is Fixed cost.

Fixed cost remains constant for a given period and does other change with the eh level of production. However, the per unit fixed cost decreases when the Level of production increases and vice versa.

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3 years ago

If airlines do not change their prices how else might they try to compete with each other?

WARRIOR [948]

<h3>Hello there!</h3>

Your question asks how airlines compete with each other if they don't change their prices.

<h3>Answer: By giving the customers better service.</h3>

If an airline company doesn't want to change their prices for a flight, but still want to compete with other airlines, then they would try to compete by providing more and better services to the customers.

When an airline competes with providing better services, it attracts customers to choose them because customers could feel more comfortable on their flight.

Airlines can compete by providing:

Wi-Fi
More space
Entertainment
Food

Airlines now a days are starting to provide Wi-Fi services to its customers in the aircraft. Since we live in a world that needs Wi-Fi for electronical things, airlines are providing Wi-Fi in order to have people choose their airline for their flight. Providing Wi-Fi to its customers will not only bring in more customers, but can keep people busy on the flight, having no disruptions since people would be focused on their personal stuff on their laptop/phone/etc.

Airlines are also competing by providing more space in their cabin. People that go on flights feel very cramped in their seat; having little leg room between their legs and the seat in front of them. Airlines are making more leg room and space for the customers in order for them to enjoy the flight. This is luring in customers because customers want to feel comfortable, and space is the main thing that customers want in their flights.

Airlines are also competing by providing entertainment. The entertainment part of an aircraft is in the little screen that would be in front of the customer, behind the seat in front of them. This entertainment service would entertain people on their flights. This entertainment service could provide movies, world map, and etc. Flights are boring, and so airlines are trying to make the flights more entertaining.

Airlines are also competing by providing better food. Who doesn't get hungry on the plane? If airlines are giving terrible food, why would someone want to choose that airline again? Airlines are providing better food in order for customers to choose them as their airline. Food is a major thing that lures people into different airlines. This is something that airlines are trying to improve all the time.

To sum it all up, these are just some of the ways airlines compete with each other, without having to change the price of their flights.

<h3>I hope this helps!</h3><h3>Best regards, MasterInvestor</h3>

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Answer:

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3 years ago

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