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3 years ago

Which of the following is not a strategy to manage service capacity?

Business

2 answers:

vivado [14]3 years ago

8 0

What is not a strategy for managing service capacity is B) backordering

<h2>Further explanation </h2>

Good service quality will be very influential in the business world. Every customer who comes will certainly be happy if you get good service. Good service quality creates loyal customers who will usually recommend the business to others, so new customers will be added.

<em>Here is the right way you should do :</em>

Fast & Responsive Service

Most customers certainly want to be served quickly and responsively. Responding to what this means is that what you say must be what the customer intended.

Have a Call Center

Make sure there is someone whose job is to pick up a reliable call center call service.

Listen to Customer Complaints

Listening is an activity that is quite difficult to do. But this is one of the points in improving business services.

Maintain Patience

Patience has its limits, but you still have to face situations that drain your patience.

Maintain politeness

Communication with customers must be done in a polite manner so that they feel comfortable with the service you provide.

Finding the Right Solution

You must be able to provide a good solution to the customer so that both parties are not harmed both material and nonmaterial.

Admit the Error

By acknowledging mistakes and apologizing to customers, you can restore your business trust.

Keep the Promise

If indeed you can not keep promises to customers, then you better be honest if you are not able.

Train Your Employees

For new employees, training periods should be conducted at least a month, in order to adapt to the new work environment.

Ask for Feedback from Customers

Feedback has an important role in the sustainability of a business. Ask customers to provide feedback on services that have been provided by you.

Learn more

how to improve the service brainly.com/question/12499382

service influence to business brainly.com/question/12499382

Details

Class: high school

Subjects: business

Keyword: service, employee, technical

11111nata11111 [884]3 years ago

7 0

Answer: B. Backordering is not a strategy to manage service capacity.

Explanation: Service capacity is making sure that everyone involved in the business is producing the highest possible output of their services. All staff, departments and equipments should be pushing to maintain a high level of service capacity which is why hiring extra workers to make sure the job gets done is a strategy to manage service capacity. Pricing and promotion is also a strategy to manage service capacity so that the products/services are being used.

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On January 1, 2021, Blair Company sold $800,000 of 10% ten-year bonds. Interest is payable semiannually on June 30 and December

Anika [276]

Answer:

$42,480

Explanation:

Given that,

Value of bonds = $800,000

Interest rate = 10%

Selling price of bond (Book value) = $708,000

Priced to yield = 12%

The semi-annual yield is calculated as follows:

= 12% / 2 (because the interest is payable semiannually on June 30 and December 31)

= 6%

Therefore, the semi-annual bond interest expense:

= Selling price of bond × semi-annual yield

= $708,000 × 6%

= $42,480

Hence, the Blair should report bond interest expense for the six months ended June 30, 2021 in the amount of $42,480.

But the actual cash paid for the interest expense will be:

= (Value of bonds × Interest rate on bonds)

= [$800,000 × (10%/2)]

= $800,000 × 5%

= $40,000

So, the amortization for bond discount is the difference between actual cash paid and bond interest expense:

= $42,480 - $40,000

= $2,480

7 0

4 years ago

Danny, a longtime hotel manager for Hilton, was meeting with Sara, a regional manager, and telling her about his recent decision

sesenic [268]

Answer: rational decision-making model

Explanation:

Rational decision-making model could be seen as when the decision maker has all alternatives on a decision with much information, with time on their hands and resources to evaluate the various choices thats made available before them.

Danny's choice to go against other people decision and using a detailed and different consideration for the employee decribed he used a rational decision making model, he still believed in the individual when others did not, and this affected his decision and didn't allow that of others to influence him.

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3 years ago

If the Fed increases the money supply and as a result, households and firms buy more short-term financial assets, the prices of

Ede4ka [16]

Answer:

rise, fall

Explanation:

Money supply refers to the total value of money in the form of currency and other liquid instruments available in an economy.

It includes cash, coins, and other near money substitutes.

Money supply is measured as it influences various activities taking place all around us in the economy.

A larger money supply leads to <u>fall</u> in interest rates. As a result, the prices of those short-term financial assets will <u>rises.</u> Conversely, smaller money supplies leads to rise in interest rates which in turn leads to fall in prices of the short-term financial assets.

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3 years ago

The following is an example of what type of group norm?

SCORPION-xisa [38]

Answer:

Procedural Group Norm.

Explanation:

The group norms are a set of guidelines that enables the group work according to them. These norms enables a group to work in a systemmaized manner and order.

The procedural group norms are those groups that follows the procedure of functioning. The procedural norms suggests that how a task will be carried out and what to do the next. This group consists of several procedural roles such as facilitator, recorder, etc.

The stated type of group exemplifies the 'procedural group norms.' As the guidelines are set for the group to first complete their individual tasks and then help other's who have not done their tasks.

So, the correct answer is the second option.

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3 years ago

Gloria is saving for her daughter’s college education. She wants to have $100,000 available when her daughter graduates from hig

Helen [10]

Answer:

The correct answer is that Gloria would have to invest $75,581 today at the rate of 7.25 % to receive $100000 in four years,hence option is correct

Explanation:

FV=PV(1+r)^t

FV=$100000

PV= is unknown

r=7.25%

t=4years

PV=FV/(1+r)^t

PV=100000/(1+0.0725)^4

=$75581

Hence the amount Gloria has to invest today is $75581

4 0

3 years ago