I read it, but it's a poem so it's really short.
It’s from a Scottish and English surname which originally indicated a person from a place known as Ross ( such as the region of Ross in northern Scotland ), derived from Gaelic ros meaning “promontory, headland”
I think he may be right. But I have not read the whole thing, so I may be wrong.
Answer:
about how to match discrepancy between individual needs and aspirations on the one hand and the organizational goals on the other
Explanation: