<u>Solution and Explanation:</u>
<u>Setting a Goal = B
</u>
Basis the past data and knowledge, 90 seconds is set as target for maximum time to hold
.
<u>Developing a Action Plan = A
</u>
The contingent call center workers are hired for anytime service and support to ensure hold time is less than 90 seconds
.
<u>Reviewing progress = C
</u>
In mid of the project, review is done to check how many times hold time exceeded 90 seconds
.
<u>Appraising performance = D
</u>
It is done at the end post project completion with data and results
.
Answer:
Problem Analysis
Explanation:
Problem analysis also known as 'root cause' analysis ensures that “root causes,” not just the symptoms of the problem, are identified and subsequently addressed.
This step comes after the problem identification stage of problem solving.
Therefore as stated in the scenario ''When Glenn analyzes the underlying causes of the paper-jam problem, he is performing the function of problem analysis
Answer:
Complete the problem. What are you trying to solve for?
Explanation:
Answer:
See the journal entry below
Explanation:
Retained earnings A/c Dr $500,000
Dividends payable A/c Cr $500,000
Here, cash dividend is being declared by the board on 100,000 shares hence the account of retained earnings is debited and account of dividends payable is credited.
NB.
Amount = Share × Price per share
Given that;
Share = 100,000
Price per share = $5
Amount
= 100,000 × $5
= $500,000
Answer:
to survive today, organizations need to be present in both the online and physical markets
Explanation:
So far Amazon has dominated the online space when it comes to buying products and services. But the scenario in the question makes it clear that having only one channel open to customers (online) is not sufficient.
It is necessary to diversify by having physical stores in addition to online stores.
Some consumers for example will want to examine what they are buying before paying, others will not have the patience to wait for delivery of goods. So the physical store will serve these segments of customer's.
