Answer:
it provides easy access information and learning
After she finished her speech, gail's classmate told her that she didn't appear nervous at all-while gail was sure the audience could see her hands shaking. this demonstrates the illusion of transparency.
The correct answer is 1. display rules.
Display rules is a term describing informal rules about the way, the time and the place that a person should express and communicate his/her emotions. These rules are not set since they differ greatly depending on the culture and the society. In this example, Jessica showed exaggerated excitement when hearing about her friend's engagement. This is because according to the display rules these were news that should make her very happy.
