Norma's arrival and presence on the school bus is the resolution. Laurel is extremely anxious as to what her new school held for her, although, as soon as she saw her best friend she knew she'd be fine. This was because she knew Norma would always be there to support her and would share the same experiences as her at the school.
Answer: an observer who lacks a specific identity
Explanation: The speaker in "The Lady of Shalott" by Alfred, Lord Tennyson is an observer who lacks a specific identity.
False is the answer I know it