I think maybe using interesting words. <span />
Answer:
Dear Mr. Howard, I had purchased a box of cookies from your online shopping website. When I got the delivery and opened it, I found that they were all crushes and as a result, I could not eat them and throw them in the bin. I would be highly grateful if could look into the matter and make an arrangement for a refund for my purchase amount. I would request you to take immediate action.
Explanation:
The answer to the blank is “informal consensus”
<u>Explanation:
</u>
a. Active participation: This type of participation refers to the participation of an individual, or even a group of people, in a discussion or activity where by they show their caliber, aptitude and interest in the discussion. It may not always involve a group.
b. Informal consensus: This is where like minded individuals having similar interest and expertise in their arena, come together to discuss ideas and informally agree upon certain rules or norms to be followed for the presented idea or issue.
There will be no signed pact or agreement, yet the agreed rule would be made to be followed hence forth.
c. Informal conversation: This is more of a conversation between specifically two individuals who are having a talk on mundane topics with no specific aim of an outcome after the conversation.
d. Initial presentation: This is more of one individual doing a presentation in front a group of people, where the audience just hear to the speaker and the speaker presents his ideas or opinion on the topic.