I cant help with number 3 unless I know what the story is. On number four you just have to think about the lesson that Sasha learned or in simpler words what the conflict was, how she solved it, and how she reflected upon it, then think about your own experiences, have you gone through anything similiar and did you learn her same lesson from the experience? Hope this helps :) :)
In order to answer a well constructed response question you must first understand what you are answering, break it down to individual parts then read the text then answer.