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madam [21]
2 years ago
15

Occasionally, companies disappoint their customers. Whenever possible, these problems should be addressed immediately. Choose th

e best answer for the following question about handling customer problems. Following a phone call addressing a customer problem, what should you do
Business
1 answer:
kaheart [24]2 years ago
7 0

Answer:

Follow up with a letter that documents the call and promotes goodwill.

Explanation:

In a situation whereby companies disappoint their customers. There are certain things to do to handle the customer's problem. One of which is to follow the laid down principles of the particular company in solving that particular situation.

Hence, in this case, the correct answer is "Follow up with a letter that documents the call and promotes goodwill."

This is because as a professional one needs to satisfy the customer's wants. This can be done by followings certain steps such as

1. Understand the cause of the problem and make an apology.

2. Let the customer understand the nature of the problem.

3. Consider ways to ensure such a problem. does not occur anymore.

4. Do follow up by putting into records such as phone calls, and promotion of goodwill.

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LAST QUESTION ANSWER: Federal Trade Commission (FTC)

3 0
3 years ago
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Which of the following is true of first movers? a. The first mover cannot be able to establish brand loyalty. b. Being a first m
boyakko [2]

Answer:

The first mover that creates a revolutionary product is in a monopoly position.

Explanation:

First Mover is the big initiator of a new product, which gains a competitive 'first mover advantage' for being the pioneer of the idea in the market.

  • The first mover can be able to establish brand loyalty
  • Being a first mover doesn't guarantee instant success
  • The first mover can create switching costs for its customers to deter rivals.

The only apt statement is : The first mover that creates a revolutionary product is in a monopoly position. The first mover enters the market when there is no major supplier & the customer's demand is unmet. If it enables to leverage the potential huge unsatisfied market in a revolutionary way, it can be able to create unparalleled brand loyalty. And this can make it secure monopoly position in market

7 0
3 years ago
Optimizing economic agents use the real interest rate when thinking about the economic costs and returns of a loan. Suppose the
Elan Coil [88]

Answer:

10.45 %

Explanation:

Please see attachment

4 0
3 years ago
During business cycle expansions when income and wealth are rising, the demand for bonds ________ and the demand curve shifts to
insens350 [35]

During business-cycle expansions when income and wealth are rising, the demand for bonds rises and the demand curve shifts to the right, everything else held constant.

A business is an activity that makes a living or makes money by manufacturing or buying and selling products (such as goods or services).

The existence of a company name does not separate the entity from its owner. In other words, the company owner is responsible and liable for the debt incurred by the company. Creditors can trace owner's personal property Corporate structure does not allow corporate tax rate Owners are personally taxed on all income from the business.

Learn more about business here:brainly.com/question/24553900

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5 0
9 months ago
Patrick has chosen to double major in finance and microbiology and studies 14 hours a day as a result. To make it through his st
Varvara68 [4.7K]

Answer:

D) The extra energy benefits Patrick gets from another can are no longer worth the cost. MB/MC (S)

Explanation:

The optimal quantity for Patrick to consume is 5 cans of GreenCow.

This is the quantity where MARGINAL BENEFIT EQUALS MARGINAL COST. For all quantities up to the 5th, the marginal benefit is higher than the marginal cost. This means that Patrick's net benefit is increasing, and consuming all units up to this point make him better off.

If Patrick were to consume any more than 5 cans of GreenCow, the cost of each additional can would be higher than the additional benefit (because the marginal cost curve is higher than the marginal benefit curve). Consuming any cans beyond the 5th, therefore, makes him worse off.

4 0
3 years ago
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