Answer:
B. robotic process automation.
Explanation:
In the design of a new system, a company was able to uncover several processes that were typically rule-based, and which did not really require staff to control or handle.
Hence, the company chose to automate those processes using robotic process automation so they would no longer need to assign people to perform those tasks.
The difference between the new and open commands on the file menu are quite simple. The new command creates a brand new file, while the open command opens a file that already exists or has been created.
The answer is spreadsheet. I just did this lesson and I got all of the answers right so I know it's correct.