<span>One reason confidentiality would be important at a time of a medical emergency is if the patient didn't want people to know about the emergency so that they wouldn't worry. Another reason is for instance if that medical emergency was something that the patient considered embarrassing then they wouldn't want people to know.</span>
4.a
5.d
those are the only ones i'm 100% sure about.
passivation is the answers
Gathering information and data, since it refers to the key word: <em>timeline</em>.