----sender's address----
27th Feb 20xx
Manager,
Palace Plaza,
UP,
India.
Respected Sir,
Subject: Poor service of the restaurant.
I, a costumer of Palace Plaza, would like to file a complaint against the poor service of the restaurant.
l am a regular takeout costumer and l love the fast food being prepared here. l also recommended this restaurant to many of my friends and family relatives. but, this is the first time l have come to the restaurant as a person. to avoid intense waiting for the table, i had booked a table near the fountain window. when l reached the restaurant i could find that the table had been occupied by a different costumer. i had to wait some time up to get the table free and clean. not only the delay l had to wait up but there was also delay in the arrival of the food.
i would like to thank you for hearing my concerns and l really look forward towards the next visit. i hope you would take my words into consideration.
yours truly,
--name--,
costumer of palace plaza.
