Answer:
Heuristic
Explanation:
Two models of persuasion
1. Heuristic-systematic model
2. Elaboration likelihood model
Both terms are used simultaneously, most times, when in doubt, the brain uses peri/heur route
Heuristic-systematic model (HSM)
This is a model of persuasion. It shows that that there are two different routes to persuasion which are the systematic route and the heuristic route using shortcuts, superficial cues. Examples are: how long it is, how attractive and systematic includes active thoughts, facts, logic, etc.
Heuristics
This is simply defined as mental shortcuts that help consumers decision-making easier.
The characteristics of the person who delivers a persuasive message includes attractiveness, credibility, certainty etc.