I am pretty sure the answer is B hope that helped
B. Polite because if it is to unknown audience you dont want to become personal
<span>Among the descriptions the statement that defines general characteristics of a symbol is C and B, symbols have a concrete, physical existence and symbols carry alternate, associated meanings. The symbol characteristic that have been evaluated are thought to be of focal pertinence to image ease of use research and incorporate solidness, intricacy, significance, recognition, and semantic separation.</span>
It creates progress and civilization