Question

The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
A.
Use a Public Group

B.
Use the role hierarchy

C.
Use a Share Group

D.
Use a Sharing Set

Answer 1

Answer:Share group

Explanation:

A share group is a professional peer group of individual from NGA member companies. These meeting provide the opportunity for like segments in the independent grocery industry to meet in person, problem solve, swap ideas and help non competing industry partners.