I am pretty sure it is A there were.
A report is a presentation and analysis of findings and data from practical research, aimed at investigating, exploring and sharing specific information. Meanwhile, an essay seeks to answer a question based on research too, but through the writer's own point of view, to support his own conclusions.
Taking this into account, we may say that <em>annoying people on cell phones</em> is a topic more suitable for an essay.
Https://www.gomuz.net/what-causes-marian-to-abruptly-leave-the-womens-room-in-a-visit-of-charity/
has the answer on the link
The answer is:
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"<span>A. create a scene in the reader's mind."
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