Ji-Li's aunt- humiliated by Red Guards because she refused to let children pick her mulberry leaves. Aunt Xi-Wen had to paste a da-zi-bao to her front door saying terrible things about her.
who's Patrisse? .....................................................................................................
Answer:
The correct answer is c. Give readers the good news immediately.
Explanation:
The message mentioned in the question is a type of <u>apology</u> presented to the customer. The opening sentence implies that there is some bad news. It would be better if the author would have presented the good news first because that would <u>keep the readers involved</u> and persuade them to read the text further.
Giving good news first gives a <u>positive impression</u> to the readers and compels them to read the text till the end.
Basically if I say the word stupid that would have a bad impression so it's negative, but if I change it to struggling/needs help it would be either neutral or positive
