It's difficult to read the multiple choices from the picture you provided but I can provide the definition of the word deductive if that helps.
Answer:
A controversy
is a topic that people have opposing views about.
Answer:
Common examples of these are food, beverages, clothing, shoes, and gasoline. Consumer services are intangible products or actions that are typically produced and consumed simultaneously. Common examples of consumer services are haircuts, auto repairs, and landscaping.
The answer is Personification