Answer:
Option D
Explanation:
In simple words, the problem depicted in the given scenario is an example of low knowledge of the target audience. In the given case, the company did everything correct with respect to their procedures, like they made a question are in the local language and distributed to the target audience and collected the survey efficiently.
However while doing the procedure, they were unaware of the fact that their target audience was not literate enough. Hence we can conclude that the correct answer is D.
The aspect of service quality would be the objective measure of goodness.
<h3><u>
What is service?</u></h3>
- In contrast to products, which we can physically touch or handle, services are the non-physical, intangible components of our economy.
- The majority of the economies of the wealthy countries are based on services like banking, education, healthcare, and transportation.
- They also represent the bulk of the economies of the developing countries.
- There is no transfer of ownership when a business offers a service and the client pays for it. We are unable to ship or store a service.
- They are only present as long as the customer is consuming them and the provider is supplying them.
For instance, getting a haircut is a service that cannot be stored or transported.
Know more about service with the help of the given link:
brainly.com/question/12505990
#SPJ4
Answer:1.Even though Kelly did not actively post the leaked information on social media, Don and the rest of the management team decided she was still responsible for the social media infringement because she
a.told someone information which led to the social media post.
2.In the case of Serena’s social media complaints about the company, Don says the key is that, though her comments did not put the company in a good light, there are important lines she did not cross. ________, racial bias, and foul language are the three examples he cites that would beinfringements on company social media policies.
a.Hate speech
3.What is Don’s response when Kelly tells him that the assistant manager labelled social media training a “low priority”?
a.He makes a note to make sure it’ll never happen again.
4.When Kelly continues to argue against the decision to let her go, Don tells her that he is sorry to see her go and that he will give her the best reference he can under the circumstances. Here, what is his strategy for managing this difficult confrontation?
a.showing empathy for the employee
5.After the confrontation with Kelly, Don says that one thing that did not help the decision to let Kelly go was that she refused to take ________ for the social media violation.
a.responsibility
Explanation:
The bad debts expense signifies the straight write off of
the bad accounts which is the $20,000 along with an increase in the allowance which
is an approximation of the bad accounts to be written off in the future which
is the $3,000. The growth in the allowance account cannot be subtracted.
The answer your problem is C